Carer tickets and bag rules in London
42 of the 55 London venues listed here give a free carer ticket, from attractions to arenas.
| Venue | Carer ticket | Carers allowed | Max bag size |
|---|---|---|---|
| ABBA Voyage | Unconfirmed | Not stated | Not stated (large bags discouraged; suitcases not allowed) |
| Adelphi Theatre | Free | 1 free Personal Assistant ticket per registered access member | Not stated |
| Alexandra Palace | Free | 1:1 | 30x20x10cm, one small bag |
| Apollo Victoria Theatre | Free | 1 free companion per member (2 with Access Card +2 or other official proof) | Not stated |
| British Museum | Free | Not stated | 40cm x 40cm x 50cm, max 8kg |
| BST Hyde Park | Free | 1 PA per paying customer (more only for medical reasons) | A4 (297mm x 210mm x 210mm), one bag per person |
| Bubble Planet London | Free | Not stated (one accompanying person implied) | Not stated |
| Craven Cottage | Free | 1 complimentary personal assistant ticket, seated next to the supporter | Not stated |
| Dominion Theatre | Unconfirmed | Not stated | Not stated |
| Emirates Stadium | Free | Not stated | A4 |
| Eventim Apollo | Free | 1 per access ticket | A4 |
| Gillian Lynne Theatre | Free | 1 free Personal Assistant ticket per registered access member | Not stated |
| Hyde Park Winter Wonderland | Free | 1:1 (companion must accompany the guest they support) | A4 size or standard handbag; small rucksacks |
| Kensington Palace | Free | 1 per disabled visitor online (more with supporting documents) | Not stated |
| Kew Gardens | Free | Not stated | Not stated |
| London Coliseum | Unconfirmed | Not stated | Standard rucksack or handbag size |
| London Palladium | Free | 1 free Personal Assistant ticket per registered access member | Not stated |
| London Stadium | Free | Not stated | A4 |
| London Zoo | Free | 1 per disabled visitor | Not stated |
| Lyceum Theatre | Free | 1 free companion per member (2 with Access Card +2 or other official proof) | Not stated |
| Lyric Theatre (London) | Discounted | 1 carer/companion (access pricing on up to 2 seats) | Not stated |
| Madame Tussauds London | Free | 1 per eligible visitor | Not stated (small bags only) |
| National Theatre | Discounted | 1 companion | 50 x 30 x 20cm |
| Natural History Museum | Free | Not stated | Not stated |
| Novello Theatre | Unconfirmed | Not stated | Not stated |
| O2 Academy Brixton | Free | 1 per access customer | A4 (29.7x21x15cm) |
| O2 Academy Islington | Free | 1 companion per eligible customer | A4 (29.7 x 21 x 15cm), one small bag per person |
| O2 Forum Kentish Town | Free | 1 companion per eligible customer | A4 (29.7 x 21 x 15cm), one small bag per person |
| O2 Shepherd's Bush Empire | Free | 1 companion per eligible customer | A4 (29.7 x 21 x 15cm), one small bag per person |
| OVO Arena Wembley | Free | Not stated | 30x40x20cm |
| Palace Theatre (London) | Discounted | 1 carer/companion (access pricing on up to 2 seats) | Not stated |
| Phoenix Theatre (London) | Free | 1:1 (a second companion needs a +2 symbol) | Not stated |
| Prince Edward Theatre | Unconfirmed | Not stated | Not stated |
| Prince of Wales Theatre | Unconfirmed | Not stated | Not stated |
| Roundhouse | Free | 1 with Level 2 wheelchair spaces; others on request | Not stated |
| Royal Albert Hall | Free | 1 free Essential Companion with a paid ticket for the disabled person, subject to availability | 25 litres (approx 40x30x20cm), one bag per person |
| Royal Opera House | Free | 1:1 | Not stated |
| Savoy Theatre | Free | 1:1 (a second companion needs a +2 symbol) | Not stated |
| Science Museum | Free | Not stated | Not stated (full-size suitcases discouraged) |
| SEA LIFE London Aquarium | Free | 1 per disabled visitor | 30 litre daypack |
| Selhurst Park (Crystal Palace) | Free | 1 per disabled supporter | A4 (297 x 210 x 210mm) |
| Shakespeare's Globe | Unconfirmed | Not stated | 40 x 35 x 19cm |
| Sondheim Theatre | Unconfirmed | Not stated | Not stated |
| Stamford Bridge | Free | 1 complimentary personal assistant ticket for eligible accessible supporters | A4, max 30 x 20 x 10cm |
| Tate Modern | Free | 1 companion per disabled admission ticket | 55cm x 40cm x 20cm |
| The Championships, Wimbledon | Free | 1 complimentary companion ticket per disabled guest (limited availability) | 40cm x 30cm x 30cm |
| The Kia Oval (Surrey CCC) | Free | 1 per disabled supporter | 45cm x 30cm x 30cm, one bag per person |
| The London Dungeon | Free | 1 per disabled guest | 30 litres |
| The London Eye | Free | 1:1; a 2nd with documents (within 2 years) | Not stated (small bags and backpacks allowed) |
| The O2 | Free | 1 PA per accessible ticket online; 2+ PAs by phone | A4, one bag per person |
| Theatre Royal Drury Lane | Free | 1 free Personal Assistant ticket per registered access member | Not stated |
| Tottenham Hotspur Stadium | Free | 1 PA; 2 subject to availability with documentation | A4 |
| Tower of London | Free | 1 per disabled visitor; more on request with documents | Not stated (no large bags or luggage) |
| Victoria Palace Theatre | Unconfirmed | Not stated | Not stated |
| Wembley Stadium | Unconfirmed | Each wheelchair space and accessible seat has one companion seat | A4 (297x210x210mm), one small bag per person |
Across all 166 venues we track, 139 give a free carer ticket. See the full comparison.