Carer Tickets

London Palladium carer tickets and visitor rules

London Palladium gives a free ticket to an essential carer or companion.

Carer ticketFree
Carers allowed
1 free Personal Assistant ticket per registered access member
Proof
LW Theatres Access Scheme; CredAbility Access Card accepted as proof
How to book
Online for Access Scheme members; otherwise access line 020 3925 2998 (Mon-Sat 10am-5:30pm) or access@lwtheatres.co.uk
Re-entry
Not stated

Carer and companion tickets

Carers allowed
1 free Personal Assistant ticket per registered access member
Proof accepted
LW Access Scheme membership; PA tickets need e.g. PIP daily living, DLA middle/high care, Attendance Allowance, CVI (severe), assistance dog ID or CredAbility Access Card; others reviewed case by case
Access schemes recognised
LW Theatres Access Scheme; CredAbility Access Card accepted as proof
How to book
Online for Access Scheme members; otherwise access line 020 3925 2998 (Mon-Sat 10am-5:30pm) or access@lwtheatres.co.uk

Accessible seating, viewing and queues

What is available
Up to 4 non-transferable wheelchair spaces in the Stalls (rows L, O, Q, S; rows B and C for concerts); lift from street to Stalls; no step-free access to circles

Bag policy

Maximum bag size
Not published by the venue
Bag rules
Bag checks on entry; guests asked not to bring large bags; weapons, alcohol, sprays and similar items banned
Bag storage
Cloakroom: £3 clothing, £5 bags and suitcases

Visitor rules

Re-entry
Not published by the venue
Age rules
No babes in arms; under 16s must be with an adult 18+ seated with them
Payment
Not stated (contactless encouraged)

Good to know

Join the free LW Access Scheme to book a free Personal Assistant seat online next to you. Arrive early as bags are checked, and keep large bags to a minimum.

Sources and last check

Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.

Spotted a change? Tell us and we will check it.

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