London Zoo carer tickets and visitor rules
London Zoo gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- 1 per disabled visitor
- Proof
- Freedom Pass; National Disability Card; National Carers Card
- How to book
- Buy disabled ticket online; carer ticket issued at entrance with proof
- Re-entry
- Not stated
Carer and companion tickets
- Carers allowed
- 1 per disabled visitor
- Proof accepted
- DLA or PIP letter, Freedom Pass, National Disability Card, National Carers Card or local authority document
- Access schemes recognised
- Freedom Pass; National Disability Card; National Carers Card
- How to book
- Buy disabled ticket online; carer ticket issued at entrance with proof
Accessible seating, viewing and queues
- What is available
- Penguin Pass queue hopper, no booking needed
Bag policy
- Maximum bag size
- Not published by the venue
- Bag rules
- Bag checks at entrance; large bags discouraged
- Bag storage
- Paid lockers near main entrance
Visitor rules
- Re-entry
- Not published by the venue
- Age rules
- Under 16s must be with an adult
- Payment
- Not published by the venue
Good to know
The Penguin Pass queue hopper needs no booking; download it or collect it at admission.
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.