Carer Tickets

Alexandra Palace, London carer tickets and disabled access

Alexandra Palace Way, London, N22 7AY View on map

Alexandra Palace gives a free ticket to an essential carer or companion.

Carer ticketFree
Carers allowed
1:1
Proof
Access Card; National Disability Card; Blue Badge
How to book
Online, DICE for concerts, or Visitor Services 020 8365 4343
Re-entry
Not stated

Carer and companion tickets

Carers allowed
1:1
Proof accepted
DLA/PIP, Blue Badge, sight impairment registration, assistance dog ID, National Disability Card, Access Card or doctor's letter
Access schemes recognised
Access Card; National Disability Card; Blue Badge
How to book
Online, DICE for concerts, or Visitor Services 020 8365 4343

Accessible seating, viewing and queues

What is available
Great Hall accessible viewing platform (wristband from Palm Court desk)

Bag policy

Maximum bag size
30x20x10cm, one small bag (larger bags for medical reasons by arrangement)
Bag rules
Bans glass, alcohol, plastic bottles, pro cameras
Bag storage
Bag drop near East Court car park, £10

Visitor rules

Re-entry
Not published by the venue
Age rules
Event-specific
Payment
Cashless

Good to know

Proof must be sent within 7 days of booking. If you don't have one of the listed proofs, the venue will consider requests case by case. Need a larger bag for medical reasons? Email access@alexandrapalace.com before your visit. Viewing platform spaces are limited and not re-released once sold.

Sources and last check

Checked against the official pages on 5 October 2026. Confirmed by the venue.

Spotted a change? Tell us and we will check it.

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