Carer Tickets

Palace Theatre (London) carer tickets and visitor rules

Palace Theatre (London) offers a discounted carer or companion ticket.

Carer ticketDiscounted
Carers allowed
1 carer/companion (access pricing on up to 2 seats)
Proof
Nimbus Access Card, CEA Card, Blue Badge, Disabled Railcard, documents with +1 symbol
How to book
Online, or Access Team on 0330 333 4815 / access@nimaxtheatres.com (Mon to Sat 10am to 7:30pm)
Re-entry
Conditional

Carer and companion tickets

Carers allowed
1 carer/companion (access pricing on up to 2 seats)
Proof accepted
Proof of disability under Equality Act 2010, e.g. PIP/DLA letter, Blue Badge, Disabled Railcard, CEA Card, Nimbus Access Card, CVI, assistance dog ID; may be checked at entry
Access schemes recognised
Nimbus Access Card, CEA Card, Blue Badge, Disabled Railcard, documents with +1 symbol
How to book
Online, or Access Team on 0330 333 4815 / access@nimaxtheatres.com (Mon to Sat 10am to 7:30pm)

Accessible seating, viewing and queues

What is available
Wheelchair access to Stalls via side entrance on Shaftesbury Avenue

Bag policy

Maximum bag size
Not published by the venue
Bag rules
Security checks at all Nimax venues; prohibited items include knives, glass, aerosols, laser pointers, sports equipment, smart glasses; only theatre-bought food and drink (sealed water allowed)
Bag storage
Small cloakroom for large bags and suitcases for a small charge, during performance times only

Visitor rules

Re-entry
Conditional
Age rules
Under 15s must sit next to an adult (18+); babies under 18 months go as babes-in-arms without a ticket; show-specific limits apply
Payment
Not published by the venue

Good to know

Access tickets give a reduced price for you and your companion, so have your proof of disability handy as it may be checked at the door. You can usually step out and come back in during a suitable break, at staff discretion.

Sources and last check

Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.

Spotted a change? Tell us and we will check it.

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