Royal Albert Hall carer tickets and visitor rules
Royal Albert Hall gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- 1 free Essential Companion with a paid ticket for the disabled person, subject to availability
- Proof
- Access Card and other national schemes recognised, not required
- How to book
- Box Office only: AccessBooking@RoyalAlbertHall.com, 020 7070 4410, in person or online Access Booking Enquiry Form
- Re-entry
- Not stated
Carer and companion tickets
- Carers allowed
- 1 free Essential Companion with a paid ticket for the disabled person, subject to availability
- Proof accepted
- No specific documents listed; Access Card not required
- Access schemes recognised
- Access Card and other national schemes recognised, not required
- How to book
- Box Office only: AccessBooking@RoyalAlbertHall.com, 020 7070 4410, in person or online Access Booking Enquiry Form
Accessible seating, viewing and queues
- What is available
- Wheelchair locations across the auditorium (not all areas); BSL seats with clear view; Relaxed Performances
Bag policy
- Maximum bag size
- 25 litres (approx 40x30x20cm), one bag per person
- Bag rules
- All bags searched; small rucksacks, handbags, satchels and briefcases allowed; extra or larger bags must be cloaked
- Bag storage
- Cloakroom before main auditorium events, £2 per item
Visitor rules
- Re-entry
- Not published by the venue
- Age rules
- Not published by the venue
- Payment
- Cashless
Good to know
Access tickets can be refunded up to 24 hours before the performance but cannot be resold. Some events have airport-style security, with details sent to bookers in advance.
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.