Eventim Apollo carer tickets and visitor rules
Eventim Apollo gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- 1 per access ticket
- Proof
- Nimbus Access Card
- How to book
- Access platforms first come first served; seated companions via info@eventimapollo.com
- Re-entry
- Not allowed
Carer and companion tickets
- Carers allowed
- 1 per access ticket
- Proof accepted
- Access Card +1, DLA/PIP/AA letter, medical letter, OT assessment or care plan
- Access schemes recognised
- Nimbus Access Card
- How to book
- Access platforms first come first served; seated companions via info@eventimapollo.com
Accessible seating, viewing and queues
- What is available
- Two step-free access platforms; reserved step-free stalls seats
Bag policy
- Maximum bag size
- A4
- Bag rules
- No backpacks, suitcases, laptop or tote bags
- Bag storage
- Limited cloakroom (£5 per bag per house rules)
Visitor rules
- Re-entry
- Not allowed
- Age rules
- 14 and under with an adult 18+
- Payment
- Not published by the venue
Good to know
The venue's pages describe the cloakroom slightly differently, so ask on arrival about larger bags.
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.