O2 Academy Bristol carer tickets and visitor rules
O2 Academy Bristol gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- 1 free companion per disabled customer (more possible with medical evidence)
- Proof
- Access Card (Nimbus); CEA card not accepted
- How to book
- Give Access Card name and number when booking, or submit registration form for a reusable code; collect companion ticket at venue
- Re-entry
- Not allowed
Carer and companion tickets
- Carers allowed
- 1 free companion per disabled customer (more possible with medical evidence)
- Proof accepted
- Access Card with +1, or registration form with proof (DLA, PIP, Attendance Allowance, Severe Disablement Allowance, sight or hearing loss registration, or GP/professional letter); Blue Badge and CEA card not accepted
- Access schemes recognised
- Access Card (Nimbus); CEA card not accepted
- How to book
- Give Access Card name and number when booking, or submit registration form for a reusable code; collect companion ticket at venue
Accessible seating, viewing and queues
- What is available
- Wheelchair viewing area in main auditorium reached by ramp; Academy2 has stairs and no lift
Bag policy
- Maximum bag size
- One small bag per person, A4 max (29.7 x 21 x 15cm)
- Bag rules
- Large bags and rucksacks not allowed; visitors may be searched
- Bag storage
- Cloakroom (small fee per item, free for Priority members) and pre-bookable Stasher storage for larger bags
Visitor rules
- Re-entry
- Not allowed
- Age rules
- 8+; under 14s must be with an adult (18+) and watch from the balcony; some shows allow unaccompanied under 18s
- Payment
- Cashless (bars card only; merch takes cash or card)
Good to know
Bring the free companion request in at booking and collect the ticket on arrival. Sat nav postcode is BS1 5AN; bars are card only.
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.