O2 Ritz Manchester carer tickets and visitor rules
O2 Ritz Manchester gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- 1 companion per eligible customer
- Proof
- Access Card (Nimbus)
- How to book
- Phone 0161 552 6374 (12pm-4pm Mon-Fri) or email access@o2ritzmanchester.co.uk
- Re-entry
- Not allowed
Carer and companion tickets
- Carers allowed
- 1 companion per eligible customer
- Proof accepted
- Proof of eligibility or Access Card details (full list in Essential Companion Policy)
- Access schemes recognised
- Access Card (Nimbus)
- How to book
- Phone 0161 552 6374 (12pm-4pm Mon-Fri) or email access@o2ritzmanchester.co.uk
Accessible seating, viewing and queues
- What is available
- Wheelchair area in the auditorium to the left of the stage, first come first served; no lift to upper levels
Bag policy
- Maximum bag size
- A4 (29.7 x 21 x 15cm), one small bag per person
- Bag rules
- Large bags and rucksacks not allowed; no laptops or tablets; non-professional cameras only
- Bag storage
- Paid cloakroom per item (free for one item for O2 Priority members); larger bags can be pre-booked with Stasher off site
Visitor rules
- Re-entry
- Not allowed
- Age rules
- Usually 8+ with under-14s accompanied by an adult 18+; varies by event; Challenge 25 ID
- Payment
- Cashless (bars and cloakroom card/contactless only; merchandise takes cash or card)
Good to know
Step-free access is at the side of the venue, and the cloakroom is in the basement with staff on hand to help. Bars and cloakroom are card-only.
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.