O2 Apollo Manchester carer tickets and visitor rules
O2 Apollo Manchester gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- 1 companion per eligible customer
- Proof
- Access Card (Nimbus)
- How to book
- Email access@o2apollomanchester.co.uk before buying (phone 0161 273 7785, 12pm-4pm Mon-Fri); bookings made elsewhere cannot be amended
- Re-entry
- Not allowed
Carer and companion tickets
- Carers allowed
- 1 companion per eligible customer
- Proof accepted
- Proof of eligibility or Access Card details (full list in Essential Companion Policy)
- Access schemes recognised
- Access Card (Nimbus)
- How to book
- Email access@o2apollomanchester.co.uk before buying (phone 0161 273 7785, 12pm-4pm Mon-Fri); bookings made elsewhere cannot be amended
Accessible seating, viewing and queues
- What is available
- Wheelchair spaces first come first served via the access entrance; no lift to the Circle (about 40 steps)
Bag policy
- Maximum bag size
- A4 (29.7 x 21 x 15cm), one small bag per person
- Bag rules
- Large bags and rucksacks not allowed; no laptops or tablets; non-professional cameras only
- Bag storage
- Paid cloakroom per item (free for one item for O2 Priority members); larger bags can be pre-booked with Stasher off site
Visitor rules
- Re-entry
- Not allowed
- Age rules
- Under-14s accompanied by an adult 18+; varies by event; Challenge 25 ID
- Payment
- Cashless (bars and cloakroom card/contactless only; merchandise takes cash or card)
Good to know
Arrange your companion ticket by email before you buy, as other bookings cannot be changed. Accessible parking is first come first served in the fenced car park on Hyde Road (sat nav M12 6AJ).
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.