Newmarket Racecourses carer tickets and disabled access
Westfield House, The Links, Newmarket, CB8 0TG View on map
Newmarket Racecourses gives a free ticket to an essential carer or companion.
- Carers allowed
- 1 personal assistant per paying disabled racegoer
- Proof
- DWP award letter or statement for DLA, AA, PIP or AFIP, or sight impairment certificate, plus matching photo ID; Blue Badge and Access Card not accepted
- How to book
- Email newmarket.boxoffice@thejockeyclub.co.uk or call 01638 675500 with order number and proof at least 5 working days ahead; not available on the day
- Re-entry
- Not stated
Carer and companion tickets
- Carers allowed
- 1 personal assistant per paying disabled racegoer
- Proof accepted
- DWP award letter or statement for DLA, AA, PIP or AFIP, or sight impairment certificate, plus matching photo ID; Blue Badge and Access Card not accepted
- Access schemes recognised
- Not published by the venue
- How to book
- Email newmarket.boxoffice@thejockeyclub.co.uk or call 01638 675500 with order number and proof at least 5 working days ahead; not available on the day
Accessible seating, viewing and queues
- What is available
- Accessible viewing platforms at both courses; pre-book for music nights, first come on racedays
Bag policy
- Maximum bag size
- Not stated (A4 rule not stated for racedays)
- Bag rules
- No knives, corkscrews, jars, barbecues or glasses; bag searches in operation
- Bag storage
- Limited luggage storage; free staffed left luggage in July Course Garden Enclosure; Rowley Mile at Premier Entrance or Information Point
Visitor rules
- Re-entry
- Not published by the venue
- Age rules
- Under 18s free (not Newmarket Nights) with an adult aged 21+, max 3 per adult
- Payment
- Cashless (cash for on-course bookmakers only)
What to bring and check before you go
- Proof for the carer ticket: DWP award letter or statement for DLA, AA, PIP or AFIP, or sight impairment certificate, plus matching photo ID; Blue Badge and Access Card not accepted
- Photo ID for the disabled visitor and the carer
- Your carer ticket booking: Email newmarket.boxoffice@thejockeyclub.co.uk or call 01638 675500 with order number and proof at least 5 working days ahead; not available on the day
- A bag no bigger than: Not stated (A4 rule not stated for racedays)
- A bank card or phone to pay (the venue is cashless)
From Newmarket Racecourses's official pages, checked 6 October 2026. Rules can change, so check the venue's page before you travel.
Good to know
Send proof for the free personal assistant ticket at least 5 working days before racing as it cannot be arranged on the day. Check which course (Rowley Mile or July Course) your fixture uses.
Tips from visitors
Been to Newmarket Racecourses as a carer or disabled visitor? Share a tip to help the next family.
Share a tip about Newmarket Racecourses
Sources and last check
Checked against the official pages on 6 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.
Get an email if this changes
We'll email you when Newmarket Racecourses changes its carer ticket or access details. One email per change, nothing else, and you can stop at any time.
We'll send a link to confirm first. See our privacy notice.