Cheltenham Racecourse carer tickets and disabled access

Evesham Rd, Cheltenham, GL50 4SH View on map

Cheltenham Racecourse gives a free ticket to an essential carer or companion.

Carer ticketFree
Carers allowed
1:1 with a paid admission ticket
Proof
DLA, PIP, AA, AFIP
How to book
Email cheltenham.accessibility@thejockeyclub.co.uk with documents at least 5 working days before; not issued on the day
Re-entry
Not stated

Carer and companion tickets

Carers allowed
1:1 with a paid admission ticket
Proof accepted
DWP award letter for DLA, AA, PIP or AFIP, or visual impairment certificate, plus matching photo ID; Blue Badge not accepted
Access schemes recognised
DLA, PIP, AA, AFIP
How to book
Email cheltenham.accessibility@thejockeyclub.co.uk with documents at least 5 working days before; not issued on the day

Accessible seating, viewing and queues

What is available
First come first served accessible viewing in Club, Tattersalls and Best Mate enclosures; wheelchair hire via Event Mobility

Bag policy

Maximum bag size
One small bag per person (day-out handbag or backpack)
Bag rules
No suitcases, holdalls or large rucksacks; no food or hip flasks
Bag storage
Limited left luggage outside enclosures at North and Main entrances, Best Mate entrance at big meetings

Visitor rules

Re-entry
Not published by the venue
Age rules
Under 18s free with paying adult on most days (Festival: 5+ pay); max 3 under 18s per adult aged 21+
Payment
Cashless (cash accepted by on-course bookmakers)

What to bring and check before you go

  • Proof for the carer ticket: DWP award letter for DLA, AA, PIP or AFIP, or visual impairment certificate, plus matching photo ID; Blue Badge not accepted
  • Photo ID for the disabled visitor and the carer
  • Your carer ticket booking: Email cheltenham.accessibility@thejockeyclub.co.uk with documents at least 5 working days before; not issued on the day
  • A bag no bigger than: One small bag per person (day-out handbag or backpack)
  • A bank card or phone to pay (the venue is cashless)

From Cheltenham Racecourse's official pages, checked 5 October 2026. Rules can change, so check the venue's page before you travel.

Good to know

Apply for your free personal assistant ticket by email at least five working days ahead, as they cannot be issued on the day. Food and drink outlets are card only.

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Sources and last check

Checked against the official pages on 5 October 2026. Awaiting confirmation from the venue.

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