Chester Zoo carer tickets and visitor rules
Chester Zoo gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- 1 free carer with a full-price Adult, Student or Child ticket
- Proof
- Nimbus Access Card +1; National Disability Card
- How to book
- Collect at Ticket Sales windows on arrival with supporting documents
- Re-entry
- Not allowed
Carer and companion tickets
- Carers allowed
- 1 free carer with a full-price Adult, Student or Child ticket
- Proof accepted
- Disability allowance or PIP letter, Access Card +1, National Disability Card or council documentation
- Access schemes recognised
- Nimbus Access Card +1; National Disability Card
- How to book
- Collect at Ticket Sales windows on arrival with supporting documents
Accessible seating, viewing and queues
- What is available
- Not published by the venue
Bag policy
- Maximum bag size
- Not published by the venue
- Bag rules
- Bag and pushchair searches at main entrance; entry conditional on search
- Bag storage
- Not published by the venue
Visitor rules
- Re-entry
- Not allowed
- Age rules
- Under-14s with an adult over 18
- Payment
- Not published by the venue
Good to know
Re-entry is only allowed with the zoo's agreement, so ask at the entrance before you leave.
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.