Carer Tickets

Annual passes, memberships and season tickets: do carers go free?

A carer ticket usually covers a single visit. Annual passes, memberships and season tickets have their own rules: some give you a free carer pass to apply for, and others let you bring a companion with no extra pass at all.

Passes and memberships compared

Does a carer need to pay for a Merlin Annual Pass?

No. A disabled Passholder who needs help on visits can get one free Carer Pass, while still paying for their own Merlin Annual Pass. The Carer Pass is in the disabled Passholder's name and any carer can use it.

What proof do I need for a Merlin Annual Pass Carer Pass?

Merlin accepts evidence such as a DLA or PIP letter, both sides of a Blue Badge, a BD8 card or Certificate of Visual Impairment, or an Access Card with the +1 symbol. Documents should be in the disabled person's name and dated within the last 24 months, and you show them again at renewal.

How do I apply for a Merlin Carer Pass and can I get one at the gate?

You buy your own pass first, then send your evidence through the online form, receive a code and redeem it for a digital Carer Pass. Carer Passes cannot be applied for at an attraction, and processing usually takes up to 10 working days.

Can the Merlin Carer Pass be used on its own, and how old must the carer be?

No. The Carer Pass only works alongside the disabled Passholder it belongs to, and the carer must be 14 or older.

Do ZSL London Zoo or Whipsnade members get free carer entry?

Yes. Any member with a disability can bring an essential carer at no entry charge. Bring supporting documents on your first visit, such as a DLA or PIP letter, a Freedom Pass or other paperwork from your local authority.

Which ZSL membership should a disabled person buy?

ZSL says disabled adults qualify for the concession membership and disabled children should take a single child membership. It suggests also checking family packages in case they cost less.

Can Chester Zoo members bring a carer for free?

Yes. Under the zoo's terms, members with disabilities can bring one carer free when they show proof of carer, along with confirmation and photo ID. The carer does not need their own membership.

Does Chester Zoo accept a Blue Badge as proof for a free carer?

No. Chester Zoo no longer accepts Blue Badges. It accepts PIP, DLA, letters from the local authority or Access Cards.

Do National Trust members get free entry for a carer?

Yes. Disabled visitors can bring one or two carers or companions free, and an Essential Companion pass in your own name makes this quicker. You can still bring a carer free without the pass, and you can bring whoever you like with it.

How do I get a National Trust Essential Companion pass?

Contact Supporter Services on 0344 800 1895, or apply by email or post giving your full name, address and supporter or member number. The page does not set out any proof of disability.

Can an English Heritage member bring a carer for free?

Yes. English Heritage gives free entry to an assisting companion of a disabled member or visitor. The companion does not need to be a registered carer and can be someone different each visit.

Do I need proof of disability for a companion at English Heritage?

No. English Heritage does not ask for evidence of disability. Members can call 0370 333 1181 to request a letter confirming free entry for their companion.

Can I add a carer to my Historic Royal Palaces membership?

Yes. After joining you can ask the membership team to add a carer free of charge. The carer is not named and can change each visit, but cannot visit the palaces alone, and you will be asked for evidence such as a Blue Badge, a PIP or DLA letter or a doctor's letter.

Does Arsenal give disabled members a free ticket for a personal assistant?

Yes. Eligible members with Disability Access get a free personal assistant ticket and a digital membership for the PA, as a reasonable adjustment. The PA does not need to be named but must enter with the disabled supporter and cannot attend alone.

What proof does Arsenal ask for from disabled supporters?

Accepted evidence includes higher rate DLA, Attendance Allowance or Severe Disablement Allowance, PIP at the standard or enhanced mobility rate or enhanced daily living rate, sight loss registration or a War Disablement Pension letter. Applying does not automatically mean you get a free PA ticket.

Is a personal assistant free with a Tottenham Hotspur access season ticket?

Yes. Where a PA is granted, they are admitted free, usually one per supporter, and the access card covers all 19 home Premier League games. The PA card is not valid unless the disabled supporter attends.

Checked against the official sources on 13 October 2026: merlinannualpass.co.uk/important-information/passholder-help/passholder-accessibility, support.merlinannualpass.co.uk/hc/en-us/articles/4973540357405-What-is-a-Carer-s-Pass-and-how-do-I-apply, londonzoo.org/plan-your-visit/frequently-asked-questions, chesterzoo.org/footer/corporate-information/terms-and-conditions, nationaltrust.org.uk/who-we-are/about-us/access-for-everyone, english-heritage.org.uk/about/contact-us-and-faqs/membership-faqs, hrp.org.uk/membership/membership-faqs, help.arsenal.com/support/solutions/articles/101000383294-personal-assistants, help.arsenal.com/support/solutions/articles/101000383276-proof-of-eligibility, ask.tottenhamhotspur.com/hc/en-us/articles/115004164889-Access-Ticket-Terms-Conditions.

Merlin attractions on Carer Tickets

Built from our venue data, last checked 13 October 2026. How we check.