Alton Towers Resort carer tickets and visitor rules

Alton Towers Resort gives a free ticket to an essential carer or companion.

Carer and companion tickets

Carers allowed

1 free essential companion per disabled guest; a 2nd if documents show need

Proof accepted

DLA/PIP, Attendance or Carer's Allowance, ESA/DSA, Blue Badge, BD8/CVI or Access Card with companion symbol, plus photo ID; personal letters not accepted

Access schemes recognised

Nimbus Access Card (companion symbol); Blue Badge

How to book

Book own ticket online, collect free companion ticket on the day at Ticket Sales & Collections with proof and photo ID

Ride and queue access

What is available

Ride Access Pass via Nimbus, apply 7+ days ahead, valid 3 years; up to 3 companions, one aged 14+

Bag policy

Maximum bag size

Not published by the venue

Bag rules

Bags searched and screened, possible metal detectors; no weapons, glass, alcohol, drones or scooters; bags not allowed on rides

Bag storage

Lockers in 4 areas, £5 small / £10 large per day

Visitor rules

Re-entry

Not published by the venue

Age rules

Under-12s with an adult 18+; essential companions must be 14+

Payment

Cash accepted

Good to know

Alton Towers calls a carer an 'essential companion'. Some kiosks and shops take card only.

Sources and last check

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