Carer Tickets

The O2 carer tickets and visitor rules

The O2 gives a free ticket to an essential carer or companion.

Carer ticketFree
Carers allowed
1 PA per accessible ticket online; 2+ PAs by phone
Proof
Nimbus Access Card (free Digital Pass or full card)
How to book
Online, adding the PA ticket with the accessible ticket; phone 020 8463 3359 for multiple PAs
Re-entry
Not allowed

Carer and companion tickets

Carers allowed
1 PA per accessible ticket online; 2+ PAs by phone
Proof accepted
Nimbus Access Card showing the +1 symbol
Access schemes recognised
Nimbus Access Card (free Digital Pass or full card)
How to book
Online, adding the PA ticket with the accessible ticket; phone 020 8463 3359 for multiple PAs

Accessible seating, viewing and queues

What is available
Wheelchair platforms W101, W105, W108, W113, W118 (varies by staging)

Bag policy

Maximum bag size
A4, one bag per person
Bag rules
No backpacks, travel cases, laptop or camera bags or large totes; official merch totes allowed
Bag storage
Bag drop outside main entrance, £10 per bag (free for Amex cardholders)

Visitor rules

Re-entry
Not allowed
Age rules
No minimum age for general events; lounges and suites have their own rules
Payment
Cashless

Good to know

The O2's own pages give two different closing times for the bag drop (30 minutes and 1 hour after the show), so collect your bag promptly.

Sources and last check

Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.

Spotted a change? Tell us and we will check it.

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