Stoke City disabled and carer tickets at bet365 Stadium
bet365 Stadium (Stoke City) gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- Not stated
- Proof
- Access Card (+1 or +2)
- How to book
- Email a copy of your proof to accessibility@stokecityfc.com or tickets@stokecityfc.com, or post copies to the ticket office
- Re-entry
- Not stated
Carer and companion tickets
- Carers allowed
- Not published by the venue
- Proof accepted
- Higher rate DLA (mobility or care), higher rate Attendance Allowance, enhanced PIP, or Access Card showing +1 or +2
- Access schemes recognised
- Access Card (+1 or +2)
- How to book
- Email a copy of your proof to accessibility@stokecityfc.com or tickets@stokecityfc.com, or post copies to the ticket office
Accessible seating, viewing and queues
- What is available
- Wheelchair bays at mid and higher levels (mid-level via small lift; wheelchair size limits 750mm x 1200mm mid-level, 750mm x 1750mm elsewhere); 20 wider accessible parking bays bookable per match
Bag policy
- Maximum bag size
- Not published by the venue
- Bag rules
- Not published by the venue
- Bag storage
- Not published by the venue
Visitor rules
- Re-entry
- Not published by the venue
- Age rules
- Under 11s must be with a paying adult or 65+
- Payment
- Not published by the venue
Good to know
A personal assistant gets in free once you email a copy of your benefit letter or Access Card to the club. Send copies only, never originals.
Sources and last check
Checked against the official pages on 4 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.