Novello Theatre carer tickets and visitor rules

Novello Theatre has not published whether carer tickets are free, so contact the venue before booking.

Carer and companion tickets

Carers allowed

Not published by the venue

Proof accepted

Nimbus registration number (free) or Access Card linked to DMT account

Access schemes recognised

Nimbus Disability; The Access Card

How to book

Companion seats bookable next to accessible spaces; link Nimbus/Access Card and pick Essential Companion online, or access line 0344 482 5137 / access@delfontmackintosh.co.uk

Accessible seating, viewing and queues

What is available

Wheelchair lift at Catherine Street entrance (300kg, 79x120cm); Dress Circle AA11 for non-transferring users; step-free transfer seat A24

Bag policy

Maximum bag size

Not published by the venue

Bag rules

Security and bag checks on arrival; no alcohol, knives, glass, sprays or chemicals

Bag storage

Cloakroom for coats and small bags (small charge); no large bags or suitcases; Stasher nearby with discount code

Visitor rules

Re-entry

Not published by the venue

Age rules

No under 3s; under 16s must sit next to a ticketholder 18+; everyone needs a ticket; show limits may apply

Payment

Cashless

Good to know

Step-free entry is by the wheelchair lift at the Catherine Street entrance. The theatre is card only.

Sources and last check

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