Hartlepool United disabled and carer tickets at The Prestige Group Stadium, Hartlepool

Clarence Road, Hartlepool, TS24 8BZ View on map

The Prestige Group Stadium (Hartlepool United) gives a free ticket to an essential carer or companion.

Carer ticketFree
Carers allowed
1 free companion per eligible disabled fan
Proof
Medium or high rate DLA or enhanced rate PIP, proof needed when buying; others can ask the ticket office to discuss their case
How to book
Ticket office, 01429 272584 ext 2
Re-entry
Not stated

Carer and companion tickets

Carers allowed
1 free companion per eligible disabled fan
Proof accepted
Medium or high rate DLA or enhanced rate PIP, proof needed when buying; others can ask the ticket office to discuss their case
Access schemes recognised
Not published by the venue
How to book
Ticket office, 01429 272584 ext 2

Accessible seating, viewing and queues

What is available
21 wheelchair spaces in the Longbranch Homes Stand (home) and 7 in the Simpson Millar Stand (away); ambulant fans may use any area; hearing loop in ticket office and shop

Bag policy

Maximum bag size
Not published by the venue
Bag rules
Not published by the venue
Bag storage
Not published by the venue

Visitor rules

Re-entry
Not published by the venue
Age rules
Under 14s not admitted unaccompanied; under 5s free with a paying adult but need a ticket
Payment
Cashless (bars, kiosks and stand ticket windows card only)

What to bring and check before you go

  • Proof for the carer ticket: Medium or high rate DLA or enhanced rate PIP, proof needed when buying; others can ask the ticket office to discuss their case
  • Your carer ticket booking: Ticket office, 01429 272584 ext 2
  • A bank card or phone to pay (the venue is cashless)

From The Prestige Group Stadium (Hartlepool United)'s official pages, checked 7 October 2026. Rules can change, so check the venue's page before you travel.

Good to know

A companion goes free with proof of DLA or enhanced PIP; call the ticket office if you get other support. Bars, kiosks and stand ticket windows are card only.

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Sources and last check

Checked against the official pages on 7 October 2026. Awaiting confirmation from the venue.

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