BST Hyde Park carer tickets and visitor rules
BST Hyde Park gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- 1 PA per paying customer (more only for medical reasons)
- Proof
- Nimbus Access Card, CredAbility Access Card, AXS access registration
- How to book
- Online access request form; PA passes for platform/ground-level areas included at booking, others arranged by email or phone
- Re-entry
- Not allowed
Carer and companion tickets
- Carers allowed
- 1 PA per paying customer (more only for medical reasons)
- Proof accepted
- Nimbus Access Card or free AXS registration with evidence such as DLA, PIP, sight impairment registration, CredAbility card, assistance dog ID or War Disablement Pension
- Access schemes recognised
- Nimbus Access Card, CredAbility Access Card, AXS access registration
- How to book
- Online access request form; PA passes for platform/ground-level areas included at booking, others arranged by email or phone
Accessible seating, viewing and queues
- What is available
- Raised wheelchair viewing platform and ground-level accessible viewing area at the Great Oak Stage
Bag policy
- Maximum bag size
- A4 (297mm x 210mm x 210mm), one bag per person
- Bag rules
- No large bags, suitcases or luggage; best to bring no bag
- Bag storage
- No cloakroom (limited for VIP Summer Garden); nearby Stasher storage suggested
Visitor rules
- Re-entry
- Not allowed
- Age rules
- Under 16s must be with an adult 18+; under 2s free; Challenge 25 for alcohol
- Payment
- Cashless (card and contactless; no ATMs)
Good to know
Personal Assistant passes are free, but accessible viewing areas sell out early, so book as soon as shows go on sale. There is no re-admission once you leave, and the site is fully cashless.
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.