St James' Park (Newcastle United) carer tickets and visitor rules

St James' Park (Newcastle United) gives a free ticket to an essential carer or companion.

Carer ticketFree
Carers allowed
1 per disabled supporter
Proof
Personal assistant form completed by a doctor or medical professional; disabled supporter pages also list DLA, enhanced PIP, sight or hearing registration, Attendance Allowance, War Disablement Pension
How to book
Online via book.newcastleunited.com ballot (supporter must be a Mags Member) or ticket hotline 0191 201 8457
Bag size
A4
Re-entry
Not stated

Carer and companion tickets

Carers allowed
1 per disabled supporter
Proof accepted
Personal assistant form completed by a doctor or medical professional; disabled supporter pages also list DLA, enhanced PIP, sight or hearing registration, Attendance Allowance, War Disablement Pension
Access schemes recognised
Not published by the venue
How to book
Online via book.newcastleunited.com ballot (supporter must be a Mags Member) or ticket hotline 0191 201 8457

Accessible seating, viewing and queues

What is available
234 wheelchair spaces with carer space; 24 seats with commentary for visually impaired fans; sensory room with soundproof viewing (tickets in pairs)

Bag policy

Maximum bag size
A4
Bag rules
All bags searched; medical exemptions via disabilitysupport@nufc.co.uk in advance; transport or accommodation reasons not accepted
Bag storage
Not published by the venue

Visitor rules

Re-entry
Not published by the venue
Age rules
Not published by the venue
Payment
Cashless

Good to know

Personal assistant tickets are free, and kiosks are card and contactless only. Concerts and other non-football events may be ticketed by the promoter with different rules, so check the event page before you go.

Sources and last check

Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.

Spotted a change? Tell us and we will check it.

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