First Direct Bank Arena carer tickets and visitor rules
First Direct Bank Arena gives a free ticket to an essential carer or companion.
Carer ticketFree
- Carers allowed
- Not stated
- Proof
- Evidence after AXS purchase (types not listed)
- How to book
- AXS, then submit evidence
- Re-entry
- Not allowed
Carer and companion tickets
- Carers allowed
- Not published by the venue
- Proof accepted
- Evidence after AXS purchase (types not listed)
- Access schemes recognised
- Not published by the venue
- How to book
- AXS, then submit evidence
Accessible seating, viewing and queues
- What is available
- Step-free platform across blocks 101-104 and 106-109
Bag policy
- Maximum bag size
- Not published by the venue
- Bag rules
- No backpacks, holdalls or suitcases
- Bag storage
- No cloakroom
Visitor rules
- Re-entry
- Not allowed
- Age rules
- No under 14s in standing
- Payment
- Cashless
Good to know
Evidence is submitted once and kept on file until it expires.
Sources and last check
Checked against the official pages on 3 October 2026. Awaiting confirmation from the venue.
Spotted a change? Tell us and we will check it.
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